To provide a professional and confidential counselling service to all clients
To ensure clients needs are addressed in a sensitive and timely manner
To acknowledge professional limitations and refer client on where required
To promote honesty and respect from within and for the community
Services and Information
Services:
Alcohol & Other Drug Therapy
Therapy involves looking at
- changing behaviours
- setting goals
- alternatives to abusive behaviours
- using either
- Cognitive Behaviour Therapy, or
- Motivational Interviewing Therapy
Mediation & Conflict Resolutions
- primary conflict resolution
- for work related conflicts
- personal conflicts involving two or more people
Professional Supervision
- for those currently in the workforce and/or studying
- for private clients
- available through agency contracts
Groupwork
- looking at areas of self esteem
- workshops on community issues
- alcohol and other drug
- other areas of interest through consultation
General Counselling
Including:
- Relationship counselling
- Offender and/or perpetrator counselling
- Children and adolescent counselling
- Self Esteem Issues
Available Counselling Style Options:
Face-to-face counselling
Offering traditional office counselling in a relaxed and friendly atmosphere
Telephone Counselling
Available for those clients who
- have limited time to attend traditional counselling
- wish an element of anonymity
- are located in rural and remote areas
Email counselling
Secure email facility
Emails will be responded to within 24 hours Monday - Friday, longer over weekends and public holidays
Web conferencing
Secure web conferencing facility
Clients must have the appropriate internet and computer software to access this service, for example
- Broadband connection
- Computer with inbuilt webcam, or alternatively
- Webcam and microphone or headset bought cheaply from electronic stores
- Ability to download a secure web conferencing facility, ie AIM Pro (no cost)
Web chat
Secure web chat facility
Available free of charge
Pre-arranged chat times, open to all existing clients, professionals and other interested people
Topics will be posted on the web-site the week before the scheduled chat
Participants may suggest future topics
Information - General:
Business Details:
Business Address: Room 46, 3rd Floor
Holyman House
52 - 56 Brisbane St
Launceston 7250
Tasmania Australia
Mailing Address: 123 Penquite Road
Launceston 7250
Tasmania Australia
Contact Details: (03) 6334 4027
0011 613 6334 4027 (calling from outside Australia)
0417 521 485
0011 61417 521 485 (calling from outside Australia)
Office Hours
Office hours are 9.00am to 5.00pm Monday to Friday
The office will be closed on all National, State and Regional Public Holidays
For 2007 these will be:
New Year's Day Monday 1 January
Australia Day Friday 26 January
Eight Hour Day Monday 12 March
Good Friday Friday 6 April
Easter Monday Monday 9 April
Easter Tuesday Tuesday 10 April
Anzac Day Wednesday 25 April
Queen's Birthday Monday 11 June
Launceston Show Day Thursday 11 October (tbc)
Recreation Day Monday 5 November
Christmas Day Tuesday 25 December
Boxing Day Wednesday 26 December
If the office is unattended when you call, as work is sometimes carried outside of the office environment, please leave a message and your counsellor will return your call as soon as possible.
If the matter is urgent, please
- call 0417 521 485 (call may be diverted to an alternate message bank)
- email ros@rosdevirieux.com.au
- access the Contact Ros page on the website www.rosdevirieux.com.au
Time Zones
Tasmania follows the Australian Eastern Standard Time (AEST)
- Greenwich Mean Time plus 10 hours
- Allowances for daylight savings must be made
Daylight savings ends 25 March 2007
- clocks go back one hour
Daylight saving begins 7 October 2007 (three weeks before NSW, Vic, ACT, SA)
- clocks go forward one hour
9.00am Tasmanian time is equivalent to
9.00am Victoria, New South Wales, Australian Capital Territory & Queensland
8.30am South Australia and Northern Territory
7.00am Western Australia
11.00am New Zealand
4.30am India
1.00am France